Visit Our Tea Room

Our cozy and peaceful tea room is located within the CIC building at 245 Main St, 12th floor, Cambridge, MA 02142. Because of our unique location inside an office building, all visits are by appointment only; unfortunately we cannot accommodate walk-ins. We offer 2 types of sit-down tea service, a standard service with 3 steeps or brew-at-your-table gongfucha. Please feel free to take a look at our menu before booking.

Kindly note the following before booking your visit:

  • We offer dine-in sit-down tea sessions only, no to-go cups of tea. All of our teas are made with high quality full-leaf tea leaves and boiling water only (no milk, sugar, honey, bubbles, etc).
  • CIC members receive 20% off all sit-down tea sessions (not applicable to table time fee or retail items).
  • We ask for a minimum spend of one tea per person.
  • The table time reservation fee is billed separately from your food and beverage purchases at the tea room (not a deposit). This fee helps us offer a relaxed, unhurried experience in our small, appointment-only tea room while keeping space and time available for all guests.
  • In case you need to reschedule or cancel, email us with at least 3 days (72 hours) notice from your booking start time and your table time fee will be 100% refundable minus a 2.9%+$0.30 payment processing fee. In case of rescheduling or cancellations made within 3 days of your booking start time, your table time fee is non-refundable.
  • Our tea room is on the 12th floor inside 245 Main St, Cambridge. Please budget an extra 5 minutes in your travel time to arrive at our tea room on time for your reservation.

Entry instructions:

Enter the building at 245 Main St, then take the elevator to the 2nd floor. Walk down the hallway to the LEFT of the reception desk until you reach another set of elevators. Go up to the 12th floor, then ring the doorbell for Broken Cup Teahouse.

Parking:

  • There is a 15-minute loading zone parking right in front of 245 Main St – best for online order pickups.
  • There are a few metered parking spots on the opposite side of the street on Main St.
  • There are also 2 parking garages nearby, the Yellow Garage and the Green Garage.
  • We highly recommend using public transportation or a rideshare to get here for sit-down tea sessions!