Visit Our Tea Room

Our cozy and peaceful tea room is a private, members-only space tucked inside the CIC building at 245 Main Street, 12th floor, Cambridge, MA. To preserve the quiet and personal atmosphere, visits are available by reservation only and exclusively for members.

Becoming a Tea Room Member is simple and free: just sign up for our email newsletter on Substack. Please use the same email address when booking a tea session so we can confirm your membership. If you ever wish to cancel your membership, you can unsubscribe on Substack at any time.

We offer 2 types of sit-down tea service, a standard service with 3 steeps or brew-at-your-table gongfucha. Please feel free to take a look at our menu before booking.

Before booking your visit, please note:

  • We serve sit-down tea sessions only — no to-go cups. All teas are prepared with high-quality, full-leaf tea leaves and boiling water. To preserve the integrity of each tea, we do not add milk or sweeteners. In addition, we do not serve matcha.
  • CIC members receive 20% off sit-down tea sessions (discount does not apply to table time fees or retail items).
  • To ensure each guest contributes to the shared experience, we ask for a minimum order of one tea per person. If you’d like to share a tea gongfu-style, additional tea drinkers are welcome with a $12 water fee per person.
  • A table time reservation fee is charged upfront and billed separately from your in-person tea and snack purchases. This helps us maintain a relaxed, unhurried experience in our small, appointment-only space while keeping time and space available for all members.
  • Cancellations: If you need to reschedule or cancel, please email us at least 72 hours in advance to receive a full refund of your table time fee, minus a 2.9% + $0.30 processing charge. For changes made within 72 hours of your reservation, the fee is non-refundable.
  • Our tea room is located on the 12th floor of 245 Main Street, Cambridge. Please plan to arrive a few minutes early to find us — here’s a short video guide to help you find your way!

Entry instructions:

Enter the building at 245 Main St, then take the elevator to the 2nd floor. Walk down the hallway to the LEFT of the reception desk until you reach another set of elevators. Go up to the 12th floor, then ring the doorbell for Broken Cup Teahouse.

Parking:

  • There is a 15-minute loading zone parking right in front of 245 Main St – best for online order pickups only.
  • There are a few metered parking spots on the opposite side of the street on Main St.
  • There are also 2 parking garages nearby, the Yellow Garage and the Green Garage.
  • We highly recommend using public transportation or a rideshare to get here for sit-down tea sessions!